Posted on 21st December, my parcel to Norwich, is still at the Hub, not even delivery depot, despite choosing Express24 Service. 27 replies 4.8K views « 1 2 3 » Search. Not long after this split, Parcelforce became part of the Royal Mail Group. Parcelforce has made substantial investment over the years in technology to develop and enhance their parcel delivery services. To top it all, Parcelforce is charging a clearance fee of £12, bringing the total to £21.95! However many UK parcel companies (Parcel Force in particular, I think also FedEx) will now pay the customs duty of any held parcels on behalf of the recipient. International Datapost equivalent) and GLS (i.e. Sorry to contradict, but this is a Parcelforce item, not Royal Mail, so it won't be at the delivery office. 1.8K posts. The point here is that it looks like Parcelforce (Royal Mail) are breaking the law regarding holding parcels in lien for their charges. 19,292 people have already reviewed Parcelforce Worldwide. Their argument is that their service is much quicker than customs, which I know from experience can be quite slow. 18 November 2011 at 12:32PM edited 18 November 2011 at 12:39PM in Ebay, Auctions, Car Boot & Jumble Sales. Search by Keyword. We offer a wide range of consistently reliable, value for money delivery services spanning the UK and the rest of the world. Could i just turn up and pay the charges and pick the parcel up or do i have to ring them to say if i can pick the item up. I would rather Customs held my parcel until I paid them direct over the internet or visa over the phone. This is very unfair for a parcel containing sparkly nail varnish and make-up. Parcelforce holding package hostage. As such, as an employee in danger of prosecution, you should refuse to comply with their instructions, and you have the right to do so in law. Joined: 13 Oct 2006 Posts: 71,531. For UK domestic deliveries, Express 24 will deliver your parcel the following working day. Read about their experiences and share your own! Replies. In line with Government guidelines we strongly advise customers not to travel to visit our depots to either hand over or collect parcels. 27 replies 4.8K views confusedmummy Forumite. Parcelforce 'Clearance fee' ... At this time RM have failed to prove that what you are doing, if in fact you are holding parcels in lien for their fees, is legal. Cookies help us improve your Parcelforce Worldwide tracking online experience. Man of Honour . Parcelforce Worldwide is a courier and logistics service in the United Kingdom. If I could give a minus score, I would. I have list 2 parcels thru parcelforce i 1 week on the tracking it says released from customs so tell me if i am wrong far as i know that means there was no issues with my parcel called up parcelforce and the woman gave me attitude talk about customer service. Please note - parcels being delivered to Finland, Denmark, Norway or Sweden will be delivered to the recipient’s closest Parcel shop. * There is a charge of £13.50 for express parcels imported through the EMS (i.e. You can also track your shipment in real time using a Track ID, which can be found on every notification card. Collection and delivery are not guaranteed but currently enjoy a very high success rate (*90% delivered on time). There are better ways to send parcels than going to the Post Office. Free Member. | Read 49,221-49,240 Reviews out of 61,559 Parcelforce. Now I am worried that Parcelforce are going to charge me grossly excessive fees on top of the extra duty that they are going to claim I owe. I would be quite happy for the parcel to be delivered, (for which service I paid the seller a small fortune, some of which they no doubt paid to parcelforce) along with an invoice for said customs duty/VAT alongside a "reasonable amount" for them providing the service of clearing my parcel through customs. Parcel Post for the Royal Mail started way back in 1883 and ran for more than a hundred years before it separated in to separate divisions. | Read 18,201-18,220 Reviews out of 19,345 Read about their experiences and share your own! Parcelforce holding package hostage. Collections are between 9am – 5.30pm. As a Multi Drop (collection and delivery) Driver for Parcelforce Worldwide, you will be working independently to collect and deliver parcels to households and businesses throughout your local area. My problem is that Parcelforce are actively holding my parcel and refuse to deliver it until I pay their charges. Letter arrived today. Parcelforce have claimed that the tracking number I supplied with the review has not been recognised by them. 187 posts. From reading on the internet it seems that it is illegal to complete a service on the customers behalf without offering the customer the chance to pay it themselves or at least having a prior agreement on the price. Or, find out more about cookies hammyuk. 19,277 people have already reviewed Parcelforce Worldwide. Or, ... check for the latest information on any suspensions of guarantees or services before sending your UK and international parcels. Changes to our procedure for holding parcels when delivery has been attempted to business recipients ... Customers and recipients attending Parcelforce depots. 19,345 people have already reviewed Parcelforce Worldwide. 163 Parcelforce Tracking reviews Adam baker 23rd March 2017 at 3:35 am. * For all other import parcels, an £8 charge will apply. The point here is that it looks like Parcelforce (Royal Mail) are breaking the law regarding holding parcels in lien for their charges. Look through our help and advice section to get help with sending your parcel either nationally or for international delivery. Parcelforce Worldwide (part of Royal Mail Group) is a leading provider of express delivery services covering 99.6% of the worlds' population. Create Alert × Send me alerts every days. Within two weeks I will know for certain whether there is legislation allowing them to do this, the police at Morriston are awaiting my phone call to proceed with a case against the worker who held back my parcel, even though I had my Ј10 note out to pay the VAT. Following Parcelforce’s Tracking it took 26 hours to travel 28 miles to Swansea and seems to have gone downhill since, only reaching the Hub today. Search results for "parcelforce jobs vacancies". Parcelforce Jobs Vacancies at Royal Mail Group; Search results for "parcelforce jobs vacancies". Ok so parcelforce are holding my parcel at: westwood park trading estate concord road, acton w3 0th This is because i have charges that i need to pay. In many countries, GLS provides delivery information in real-time. It may be possible to pay over the phone and get the item released. Parcelforce says it’s holding it until I pay Import VAT of £9.95. If you accept their use, continue using our site. 18 November 2011 at 1:32PM edited 18 November 2011 at 1:39PM in Ebay, Auctions, Car Boot & Jumble Sales. Search by Location × Send me alerts every days. Trust. £12.50 of duty to HMRC, £8 to Parcelforce for sitting on my parcel for 15 days! Other Government departments work this way, DVLA for instance. They will then mail the recipient and add a "handling fee" for the wonderful service they have provided without prompt. Posted 4 years ago. However, if you need guaranteed delivery by a specific time, you’ll need to book one of the timed delivery services, such as before 9 am or before 12 pm. Euro 48 equivalent) networks and also for high value standard parcels (valued at over €1000). texranger. 18 November 2011 at 1:32PM edited 18 November 2011 at 1:39PM in Ebay, Auctions, Car Boot & Jumble Sales. Cookies help us improve your Parcelforce Worldwide online experience. Our parcel collection and delivery services are straightforward, quick and reliable. Helping people stay safe . Compare parcel delivery & courier quotes. 19 November 2011 at 10:43AM. You can find all our latest updates here Service update page . | Read 17,861-17,880 Reviews out of 19,292 Cookies help us improve your Parcelforce Worldwide online experience. If you accept their use, continue using our site. The parcel is not taken out of the system, Parcelforce is in the same building a Customs, there are no transportation costs. | Read 17,541-17,560 Reviews out of 19,277 Parcelforce delivery times. This is your chance to join Parcelforce Worldwide, the UK’s best-known parcel delivery service as a Multi Drop Delivery Driver and become an integral part of a world-renowned logistical team. If you accept their use, continue using our site. IIRC Parceforce send a letter out to customers if there is a customs charge to pay. 3 Feb 2012 at 14:38 #22. Rroff. I just got a letter from Parcelforce saying that they are keeping … Have you called Parcelforce customer services about this? 19,277 people have already reviewed Parcelforce Worldwide. Parcelforce delivery times will depend on what service you book. It is possible that this has got lost or was mis-addressed or something. Read about their experiences and share your own! Parcelforce parcel delivery to major European cities and elsewhere in Europe. Read about their experiences and share your own! Created with Sketch. Parcelforce Worldwide is a trading name of the Royal Mail and is organised within the UK Parcels, International and Letters division of the group. Track your parcel online at any time: All you have to do is simply enter one or more parcel numbers. Check out what 61,559 people have written so far, and share your own experience. 19 November 2011 at 10:43AM. DHL Parcel UK collects your parcels directly from your door and delivers your UK parcels the very next day*. Keeping people together. This was a random Parcelforce tracking number I took from a search of my gmail account resulting in Parcelforce tracking numbers sent to me in the past by sellers following transactions. The delivery of parcels and letters has become even more crucial as a way of keeping the country together. Do you agree with Parcel Monkey UK’s 4-star rating? Close menu. Created with Sketch. Within two weeks I will know for certain whether there is legislation allowing them to do this, the police at Morriston are awaiting my phone call to proceed with a case against the worker who held back my parcel, even though I had my £10 note out to pay the VAT. The company delivers to destinations worldwide, using an international partner network. We're using cookies. We have two levels of clearance fee for import parcels. We also deliver internationally to over 160 countries worldwide from 2-3 days*. | Read 17,401-17,420 Reviews out of 19,277 RFW wrote: » I was pointing out that it isn't a matter of pleading with Parcelforce, they won't/can't change … Parcelforce technologies. Investment over the internet or visa over the years in technology to develop and enhance their parcel to... Through our help and advice section to get help with sending your the... To customers if there is a customs charge to pay over the years technology. 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