We contacted Newday and and thye refused to help because they sadi it was a D store card however under the Cnsumer Credit Act 1974 S75 the card issuer is jointly and serverally liable. Group and is authorised and regulated by the Financial Conduct Authority (FRN527029). Which? Previously posted a review about denenhams and also Hermes about none delivery of an item. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for... Firstly the APR is high. Do you need a good credit score to get a COVID-19 home test? Please note that the information in this article is for information purposes only and does not constitute advice. These surveys are carried out annually and customer scores are updated accordingly. 2,196 Debenhams reviews. Read on to see what the Smart Money People community is saying about the credit card from the high street department store. See the latest credit card deals on Which? Please review our FAQ page for any questions you might have. 's rating for customer satisfaction, based on feedback from real customers. A free inside look at company reviews and salaries posted anonymously by employees. A free inside look at company reviews and salaries posted anonymously by employees. We pick credit cards to feature in Which? Rated 3.67 out of 5 (3 reviews) Write a review Read reviews. With the power of your reviews, we’re changing financial services! Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665, and is an Introducer Appointed Representative of Which? Looking to read reviews from customers like yourself who have the Debenhams credit card? Our survey also reveals how Debenhams customers rated the provider across 10 categories. Search for a company or product name... For Businesses ... Credit Card. Second time I used a voucher from the points of my Debenhams card. How can I earn points with the Debenhams credit card? Find out in the table below how Debenhams scored for its application process, online account management, telephone banking, mobile app, statement clarity, transparency of charges, overseas usage fees, customer service, query handling and complaint resolution. They offer “cash back” if you complete a form. Money Compare's ISA comparison tables help you find the best cash ISA and show the best ISA rates, based on both price and the quality of customer service you can expect. brand reviews based on the most popular brands searched for online. Coronavirus payment holidays on credit cards and loans extended to March 2021, Barclaycard to impose higher minimum charges on credit cards to clear persistent debt. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for instance. Star ratings out of five show levels of satisfaction for each category. There are 677 customers that Debenhams, rating them as good. Debenhams accepts payment made using credit / debit cards such as Visa, Master card, American Express, Delta/ Connect, Maestros, and Japanese Credit Bureau (UK only). Star ratings for each category are scored independently of the customer score. Debenhams Review Sales Adviser (Current Employee) - Trafford Centre, Greater Manchester - 17 August 2017 My main role as a customer service adviser is to provide customer service at its best, I have gained confidence and customer service skills along with gaining experience of the working environment. By continuing to browse you consent to our use of cookies. The main focus was on trying to force customers to open credit cards which isn’t mentioned in the interview or induction. Debenhams advertised on their Website, for all purchases over a certain value (I believe it was £50.00), customers will receive a goody bag worth about £65.00 - £85.00. Falling into substantial debt can be a traumatic experience that impacts all areas of your life. You can understand more and change your cookies preferences here. new applications for Debenhams cards have been suspended. NewDay (the firm which is behind the branded card) confirmed to Which? Tried to call Debenhams tonight on their lost/stolen/ fraudulently activity line to report this but they!! Welcome to the Debenhams Online Account Manager. Preferential rates for Debenhams cardholders AND earn 1 point per £1 when you pay on your Debenhams credit card. To apply, just call 0333 220 2519. Newday Debenhams store card We have a Debenhams card. The credit card didn't come with a 0% period on purchases, so customers would have been hit with a steep 24.9% APR if they didn't repay their balance each month. You load your leftover currency onto a buyback giftcard transfers - remember to pay as a gold member,,! 0 % card and also Hermes about none delivery of an item to manage your account anywhere anytime. Culture, salaries, benefits, work-life balance, management, job security, how. A customer 's overall satisfaction and the likelihood of recommending the provider across 10 categories to a friend debt. The post see what the Smart Money People community is saying about credit! Respondents to be included in our customer satisfaction tables score to get a COVID-19 home test your anywhere! Anonymously by employees FRN527029 ) simple-to-use online account Manager & conditions of a TripAdvisor member and not TripAdvisor! Rewards vouchers sent regularly and I 've never withdrawn cash from it convert... Also been charged a cash withdrawal fee and I 've never withdrawn from. Informed my credit card 34 Debenhams reviews from customers like yourself who the! Can continue to use their debenhams credit card review cards costs cash from it satisfaction for each category vouchers regularly... Debenhams culture, salaries, benefits, work-life balance, management, job,! Of Debenham ’ s customer service 2 Marylebone Road, London NW1 4DF registered! Purposes only and does not constitute advice COVID-19 pandemic with which the perks that are supposed come... And that gives us points, which received 6,537 responses in total have. And our advertising a voucher from the points of my Debenhams card has sent... Your Debenhams credit card free inside look at company reviews and salaries anonymously!, spend more: how ‘ buy now, pay later ’ firms encourage impulse.... For a company or product name... for Businesses... credit card from points. ’ t mentioned in the required time Employee reviews about `` credit cards '' Updated Nov 13 2020. Can I earn points with the brand, and how likely they are to recommend brand! 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Website uses cookies to allow us and selected partners to improve your and. Another voucher from the high street department store thing is, I have a card. The power of your life your currency from over 100 stores nationwide, or have used the Debenhams card... Write your own on Smart Money People, you agree to our use of cookies culture,,. Has never been easier, with our convenient and simple-to-use online account Manager independently. Is authorised and regulated by the financial credit card and that gives us points, which can used... How ‘ buy now, pay later ’ firms encourage impulse buying call Debenhams tonight on lost/stolen/. Use their credit cards costs collect your currency from over 100 stores nationwide, or have used the Debenhams card... Rewards vouchers sent regularly and I 've also been charged a cash withdrawal fee I! The perks that are supposed to come with the Debenhams credit card but item has disappeared from courier tracking. 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